The International OTA Problem
Booking.com, Expedia, and Airbnb all operate in East Africa — but with a critical flaw. They are priced in USD, require international credit cards, and their customer support is routed through call centres with no local knowledge. A Kenyan wanting to book a weekend at Diani Beach is forced to pay in dollars, convert through a bank, and deal with support agents who have never been to Kenya.
Zuma Travel was built specifically to fix this. Book in KES, pay with M-Pesa, and speak to support staff who have personally visited the properties you're booking.
Hotels
Zuma's hotel inventory covers 100+ properties across Kenya, Uganda and Tanzania — from budget guesthouses in Kisumu to 5-star beach resorts in Zanzibar. Every hotel listing includes verified photos, real guest reviews from Zuma users (not gaming-prone third-party sites), room-type details, amenity lists, and cancellation policies stated clearly in local language.
Payments go through Zuma Wallet. Cancellations are refunded automatically — no chasing the hotel for your money.
Tours & Safaris
Our tour product covers the most iconic East African destinations: Maasai Mara and Amboseli in Kenya, Bwindi Impenetrable Forest and Murchison Falls in Uganda, Serengeti and Ngorongoro Crater in Tanzania, and Mount Kilimanjaro for the adventurous. All tours are operated by licensed and vetted tour operators. Prices are listed per person, with group discounts available for parties of 6+.
Business Travel
Corporate accounts get centralized billing for employee travel — one Zuma Wallet for all bookings, one monthly invoice, and a dedicated account manager. Companies spending over KES 500,000 monthly get priority customer support and rate negotiation with hotels.
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